Refund policy

Return & Refund Policy

Thank you for shopping at Nat Shop Doohickies and Thingy-Mabobs!

All Sales Are Final

Because many of our products are made to order, limited-run, or created specifically for our shop, all sales are final.

We do not accept returns, exchanges, or refunds for:

Change of mind
Ordering the wrong size, color, or product
Buyer preference
Items that no longer fit or are no longer wanted

Please review product descriptions, sizing information, and your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery.

Please include your name, order number, a description of the issue, and clear photos of the product and packaging.

Once the issue has been reviewed, we will work with you to determine the appropriate resolution, which may include a replacement or refund.

Lost Orders

If your order appears to have been lost during shipping or has not arrived within the expected delivery window, please contact us so we can help investigate the issue.

Packages that have been marked as delivered by the shipping carrier are generally not eligible for replacement or refund. However, please contact us if you believe there has been a delivery issue and we will do our best to assist.